PICKING UP YOUR ITEMS / INSTALLATION

It is our goal to offer same-day processing on orders received by 3:00 p.m. in our time zone; such orders will usually be available for pickup or installation the next day, or within a day or two. Installation charges and sales tax will be added to the total of the order during checkout.

We are not presently shipping to addresses other than our store.

ORDER CHANGES & CANCELLATIONS

Due to the way our system processes orders, orders cannot be changed online once placed. If you need to change or cancel your order, please contact us using our Contact form, or call us at 919-855-0000. Cancellation notice must be given within 2 hours of placing your order.

RETURN POLICY

To facilitate an easy, enjoyable experience on behalf of all our customers, we stand behind every product we sell. If you are not fully satisfied with your purchase for any reason, please let us know! We will do everything we can to make it right, including helping to troubleshoot problems or issuing an exchange or a refund. Items returned for exchange or refund must be received within 30 days of your receipt of the item. Installed items are not eligible for exchange or refund. Products should be returned to us in their original packaging.